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Housing
Housing

Housing advice


The Council provides housing advice and help in relation to a number of issues.

Halton's Housing Strategy

Under the Local Government Act 2003, all local authorities are required to produce a Housing Strategy which reviews housing-related issues in the area, sets out its housing objectives and establishes priorities for action.

Halton's Housing Strategy for 2008 to 2011 PDF Icon was approved by the Council's Executive Board in December 2008.

Housing Options advice

The Council can help if you are experiencing difficulty with your housing situation, including potential issues around homelessness and prevention.

Advice for tenants in the private rented sector

Many people rent their homes from private sector landlords and the Council has powers to ensure that private sector homes meet minimum standards.

The vast majority of landlords are decent and fair, but if you are experiencing trouble with your landlord, please contact us as we may be able to help.

The Council has powers under wide-ranging legislation to take enforcement action against landlords who are failing to fulfil their statutory obligations in terms of housing conditions or are harassing or attempting to illegally evict their tenants.

Advice for private sector landlords

Private-rented housing makes a significant contribution to meeting the borough's housing needs and we recognise the role landlords play in providing quality, affordable housing for local residents. We are keen to work in partnership with landlords to ensure they are supported in continuing to provide good quality housing.

We operate a Landlord Accreditation Scheme (LAS) and hold regular meetings of the Landlord Forum. We welcome new members and the membership form is available via the Landlord Accreditation Information Pack. PDF Icon

Advice for social housing tenants

If you have any queries or problems relating to your social housing tenancy, you should contact your landlord. There are a variety of housing associations operating in Halton.

Advice for homeowners

If you are a homeowner struggling to pay your mortgage, there is a range of help and advice available. The Council has a dedicated Mortgage Rescue Adviser, based within the Housing Solutions Team, who can help you to explore options available to you and negotiate with your lender on your behalf. Contact the Council's Housing Solutions team to make an appointment. The National Homelessness Advice Service (NHAS) also offers information if you are worried about your mortgage. PDF Icon

Advice for disabled people

Halton Accessible Homes Service helps you if you are disabled and struggling to find suitable accommodation to meet your needs.We can match the needs of disabled applicants to accessible and adapted homes available within Halton. Working closely with landlords and housing associations, we can help you.

Energy efficiency advice

There's a range of help available for residents who own and rent their homes around energy efficiency advice.

Listed here are other Services and Information from Halton Borough Council which you will find useful.

Community grants

Information on supporting community groups to access the funds.

Halton youth bank present a cheque to Kingsway bike project.

Community safety

Let’s work together to make Halton a safer, stronger community.

Halon Police and PCSO's.

Empty properties

Owners of empty properties will be liable for Council Tax and this will normally be 50% of the full charge for the appropriate band.

Houses in Castlefields, Runcorn.

Local housing allowance

The Local Housing Allowance (LHA) is a weekly flat rate housing allowance. The rate of LHA a tenant qualifies for depends on the number of people living in the tenant’s household, how many bedrooms that household needs and the area in which you live.


Private landlords

Many people rent their homes from private sector landlords. The Council works to ensure that these homes are of a decent standard.

People in suits passing legal documents.

Supported and sheltered housing - information and advice

Information about support available to choose where to live


Welfare rights - advice

There are many benefits allowances and payments which depending on your circumstances you many be able to apply for and claim.


Listed here are Contacts at Halton Borough Council for this service.

Online

Halton Direct Link - hdl@halton.gov.uk

Halton Accessible Homes service - accessiblehomes@halton.gov.uk

Halton Housing Trust - info@haltonhousing.org

Phone

Halton Borough Council - 0303 333 4300

Halton Accessible Homes service - 01928 704 482

Halton Housing Trust - 0151 510 5180

Visit

Call into one of the Halton Direct Link One-Stop shops.

Enquiry Form

Contact Customer Service staff at Halton Direct Link using the Enquiry Form. Alternatively, Telephone: 0303 333 4300 OR E-mail: hdl@halton.gov.uk

Halton Direct Link logo

Listed here are Links to external websites related to this service and which you may find useful.

Please be aware that Halton Borough Council does not accept responsibility for content of external websites or liability for loss/damage as a result of using information on these sites.