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Housing Benefits & Council Tax Reduction

service update: no planned maintenance​​

​You can use the Halton Benefits Online service to make a new claim for Housing Benefit and Council Tax Reduction

What is Housing Benefit and Council Tax Reduction and can I claim?

Things we need to know when you apply:

  • National Insurance number for you (and your partner if applicable)
  • Full name and dates of birth of everyone in your household
  • For Housing Benefit claims, Landlord’s details, the amount of rent you pay and any charges included in your rent, such as water or electricity
  • Your household income, savings, investments and expenses – including things like childcare costs and private pension contributions.

  • You will be able to upload any evidence whilst making your application.
  • You can save your application at various stages and finish it later.  If you save your details part way through, you will be given a Citizen Access Benefits key code. Make a note of this as you'll need it to log back into your form.
  • We will contact you by email to ask for any additional information to support your claim

Changes in Circumstances

Your Information

  • Your information can be collected electronically in accordance with this notice
  • Please also refer to our privacy notice to see how we may use your data

Other Services

You can access a range of services and information online: