Housing Benefits & Council Tax Reduction

​You can use the Halton Benefits Online service to make a new claim for Housing Benefit and Council Tax Reduction

What is Housing Benefit and Council Tax Reduction and can I claim?

Things we need to know when you apply:

• National Insurance number for you (and your partner if applicable)
• Full name and dates of birth of everyone in your household
• For Housing Benefit claims, Landlord’s details, the amount of rent you pay and any charges included in your rent, such as water or electricity
• Your household income, savings, investments and expenses – including things like childcare costs and private pension contributions.

• You will be able to upload any evidence whilst making your application.
• You can save your application at various stages and finish it later.  If you save your details part way through, you will be given a Citizen Access Benefits key code. Make a note of this as you'll need it to log back into your form.
• We will contact you by email to ask for any additional information to support your claim

Changes in Circumstances

• You must notify the Benefits team of changes which may affect your claim

Your Information

• Your information can be collected electronically in accordance with this notice
• Please also refer to our privacy notice to see how we may use your data

Other Services

You can access a range of services and information online:

• Council Tax Information
• Welfare Rights and Benefits Advice
• Free School Meals