Benefits & Welfare Advice

Where personal information is held by Halton Borough Council's welfare service please see the service's Privacy Notice

The Welfare Rights Service provides advice, information and representation on all aspects of Welfare Benefits and debt problems to residents of Halton.

We also have two Macmillan Welfare Rights workers who specialise in helping people who are suffering with cancer to claim benefits and grants. These staff currently hold surgeries at Halton Hospital.

• The government also provide an online benefits advice service and entitledto offer an independent benefits calculator
• For more information on Local Housing Allowance please visit the GOV.UK website: https://www.gov.uk/guidance/local-housing-allowance.

How to contact the Welfare Rights Service

The primary means to access the Welfare Rights Service is via the telephone on 0151 511 8930. Alternatively you make seek advice from Citizens Advice Halton

The Macmillan Welfare Rights Officers can be contacted on 0151 511 8214/0151 511 7875.

Welfare Reform

With significant and far-reaching changes to the welfare system, a guide to important information about welfare reform  as well as information about local services who can help you to understand the changes.

Housing Advice

Information is available from Housing Solutions team