Benefits & Welfare Advice

The Welfare Rights Service provides advice, information and appeals representation on all aspects of Welfare Benefits entitlements to residents of Halton.

Watch a video about our service​ »

Where personal information is held by Halton Borough Council's welfare service please see the service's Privacy Notice

We also have two Macmillan Welfare Rights workers who specialise in helping​ people who are suffering with cancer to claim benefits and grants. These staff maintain strong links to all local hospitals​.

The government also provide an online benefits advice service and entitled ​to offer an independent benefits calculator

More information on Local Housing Allowance.

How to contact the Welfare Rights Service

The primary means to access the Welfare Rights Service is by calling 0151 511 8930 ​or emailing welfare.rights@halton.gov.uk.

Alternatively you make seek advice from Citizens Advice Halton

The Macmillan Welfare Rights Officers can be contacted on 0151 511 8214/0151 511 7875​​.

Housing Advice

Information is available from Housing Solutions team