Adult Social Care Complaints, Compliments and Feedback​

Complaints

It is very important that we know about any problems you have with your adult social care service. If you tell us what is going wrong, it gives us the opportunity to put it right and to make sure that our systems are improved in the future.

How to Complain

• Complaints form
• Email – SSD.Complaints@halton.gov.uk​
• Telephone - 0151 511 6941 

Further Information relating to Adult Social Care Complaints:

Adult Social Care - Resolving Complaints Policy 

Adult Social Care Annual Complaints Report 2021-22

Compliments and feedback

We would also like to hear from you when you are satisfied with the service you have received. This helps us to know when we are getting things right.

We also welcome your feedback if you have any ideas or suggestions about how we can improve our adult social care services.

Compliments form