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Payments Issue​​

We are aware that some customers are currently experiencing issues when attempting to make a payment via the Halton Borough Council website using Nat West or Royal Bank of Scotland bank cards. The Council’s Payment Service Provider is working with these banks to find a resolution.

Please note, it is still possible to use the card payment facility on the Council website using bank cards issued by other banks.

Alternately, customers can make payment using Nat West or Royal Bank of Scotland bank cards via the Council’s automated telephone payment system on 0303 333 4300 or via a payment kiosk located at the Widnes and Runcorn HDL offices or at Ditton and Runcorn Libraries.